Please log in to your help desk account below, or create an account.
Please note, your login to the helpdesk is not the same as your login for the message board. If you have never logged into the help desk before, please create a new account
Note that support for HomeSeer 1.7 has ended. You can ask any 1.7 related questions on our message board. It is recommended that you upgrade to HS2
Common questions:
The Help Desk will not allow me to log in?
Trying clearing the cookies in your browser. Corrupt cookies will keep you from being able to log in.
I lost my HomeSeer 2 license keys, where can I get them?
Click on the following link and enter the email address you used to purchase the software. Your keys will be emailed to you. If the email is not found, open a ticket.
Request License Keys
I deleted the admin user and I can not log in at all!
Delete the file "users.cfg" in the config folder in the HomeSeer folder. This will restore the all the default users.
Please
note there are additional resources available to help you find
answers to your questions. These resources include:
